Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Very caring and attentive to what I need and hope for.
By Diane E.
Response from SonderMind· Aug 28, 2025
Hi Diane, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
SonderMind exercises timely and thorough communication. I would have rated higher except for there have been times when posted on my dashboard that my upcoming appointment was a video and not in-person appointment or was an in-person and not a video appointment.
By Bruce S.
Response from SonderMind· Aug 28, 2025
Hi Bruce, thank you for your honest feedback! We’re always looking for ways to improve, and will be sure to share this with the appropriate team.
It's a little too soon to give a complete review. Have to get comfortable.
By seacobra
Response from SonderMind· Aug 28, 2025
Thank you so much for taking the time to give us your feedback!
Diane is easy to talk to & we can connect on a deeper level. We have some common life experiences & that helps me feel comfortable sharing with her.
By Susan S.
Response from SonderMind· Aug 28, 2025
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Rosa Le is an amazing therapist! She really understands and knows how to guide you to what you need. Even if you don’t realize what you truly need.
By Crystal V.
Response from SonderMind· Aug 28, 2025
Hi Crystal, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My Doctor is listening to my issues and providing guidance in different ways to help deal with my issues. He is taking the time to understand my background both personally and Militarily to find different ways to cope.
By Ron W.
Response from SonderMind· Aug 28, 2025
Hi Ron, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jose is very understanding and is able to provide me advice and experiences with almost everything I’m going through.
By David M.
Response from SonderMind· Aug 28, 2025
Hi David, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is attentive to my concerns.
By Dashamir D.
Response from SonderMind· Aug 28, 2025
Hi Dashamir, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
