Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
My experience with my provider is excellent in every respect.
By Steve V.
Response from SonderMind· Sep 3, 2025
Hi Steve, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The platform is easy to use.
By Sydne S.
Response from SonderMind· Sep 3, 2025
Hi Sydne, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
you're billing practices are bad. you system for contacting anyone about anything related to that is designed to disinterest anyone attempting to do so. Your are no different than the average thug who holds a gun to someone face and robs them. no... that's not true. you are worse because the thug at lest is honest with his crime. they are not hiding behind a confusing contact tree with zero intent to contact.
By Kevin R.
Response from SonderMind· Sep 3, 2025
Hi Kevin, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
I've begun to build trust and a foundation with my therapist.
By Satessia F.
Response from SonderMind· Sep 3, 2025
Hi Satessia, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very flexible with time and understanding
By Scott S.
Response from SonderMind· Sep 3, 2025
Hi Scott, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist Christine shows she cares by her empathetic listening and insightful questions. The company is very professional. I highly recommend.
By Casandra R.
Response from SonderMind· Sep 3, 2025
Hi Casandra, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Good listener. Asked the right questions.
By Graham S.
Response from SonderMind· Sep 3, 2025
Hi Graham, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is absolutely amazing...
By Bandy O.
Response from SonderMind· Sep 3, 2025
Hi Bandy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
