Why we exist
Before you order, book or sign, you want to know how the company treats the people who came before you. Some are straight with you from the first call to the last invoice. Others surprise you with fees, miss their dates or disappear when something goes wrong.
Reviews help, but only when you can trust them. That is why a published review stays as its author wrote it, and why a company’s score is the plain average of its published reviews.
What we promise
- Reviews written here are read by a person before they are published.
- Reviews are shown as their authors wrote them. Businesses can reply in public, but cannot edit them.
- Businesses cannot pay to remove reviews or change their score.
- Scores are the plain average of published reviews, and the rules behind them are public on How it works.
Who we cover
Businesses across the United States in 22 categories, from pet stores, dentists and contractors to online shops, airlines and car dealers. Browse every category.
Contact
Questions, corrections or press: get in touch.
Photo credits
Photos are from Unsplash: Erik Mclean, stevosdisposable, Paul Kansonkho, Devon MacKay, Adam Winger, Stephen Crane, Luis Castro, Gene Gallin.