Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
The therapy and feed back is great. I am well pleased with my sessions.
By Isaac K.
Response from SonderMind· Nov 18, 2025
Hi Isaac, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Sondermind is easy to use and has great therapists to work with. Also it’s affordable.
By Benjamin Joseph G.
Response from SonderMind· Nov 18, 2025
Hi Benjamin, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist was matched with me about two years ago and she has been so great working with me with. She’s helped me through tough times and witnessed me come out the other side. SonderMind has been a very positive experience for me and I highly recommend this service.
By Shelly F.
Response from SonderMind· Nov 18, 2025
Hi Shelly, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My counselor helps me reflect back on my shared experiences to understand my own behavior patterns better. I am able to use this feedback to make more informed decisions going forward.
By Jen K.
Response from SonderMind· Nov 18, 2025
Hi Jen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jen is easy and great to work with. So far the best!!!
By Laura S.
Response from SonderMind· Nov 18, 2025
Hi Laura, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I get the help and answers I need from my therapist.
By Todd R.
Response from SonderMind· Nov 18, 2025
Hi Todd, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I couldn't respond online to any prospective providers. I called customer support and the phone kept on ringing and nobody answered.
By Cap H.
Response from SonderMind· Nov 18, 2025
Hi Cap, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Merle and I talk about what is currently going on in my life.
By Linda D.
Response from SonderMind· Nov 18, 2025
Hi Linda, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
