Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I have had Jayme Farewell as a therapist through Sondermind for over 6 months now, and it has been a great experience. Jayme is very knowledgeable and has helped me a lot. I'm glad people can find high-quality therapists like her on Sondermind.
By Elizabeth
Response from SonderMind· Nov 18, 2025
Hi Elizabeth, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I do not recommend this site to go to for your personal mental health battles, They do not accommodate you if you only want to chat; They instead ignore meeting your needs if you desire to 'only chat' online.. After two therapists ignored my needs I was left to feel this way. This is the exact reason why so many people lose their battle with mental health issues and act on their thoughts because of being denied help when they reach out for it.
By Bree C.
Response from SonderMind· Nov 18, 2025
Hi Bree, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
The company is really great, and I love my therapist, but the website can be really really annoying. It's slow and crackly and takes a long time to load.
By Calypso
Response from SonderMind· Nov 18, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience! If you have something you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
I like my psychologist, she's easy to talk to
By Julia B.
Response from SonderMind· Nov 18, 2025
Hi Julia, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Tony Sullivan has always asked the right questions at the right time over the 2 years I have been working with him. I highly recommend him as a provider.
By Richard P.
Response from SonderMind· Nov 18, 2025
Hi Richard, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Keeping me informed about upcoming appointments in advance.
By Cindy B.
Response from SonderMind· Nov 18, 2025
Hi Cindy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
What is this company doing well? I thought you were asking about my provider, Karin Clements.
By customer
Response from SonderMind· Nov 18, 2025
Hi Peggy, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Paul is a good listener,and compassionate.He gives good input and advice.
By Alan W.
Response from SonderMind· Nov 18, 2025
Hi Alan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
