Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
My therapist is excellent. I am always very happy with our sessions and would recommend her and Sondermind to anyone.
By Debbie H.
Response from SonderMind· Nov 18, 2025
Hi Debbie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Laurel is extraordinary. She is easy to talk with, is respectful, and is very smart. I always leave my sessions with her knowing she has given me important insights and the ability to see things more clearly.
By Bob K.
Response from SonderMind· Nov 18, 2025
Hi Bob, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I think my therapist is great. She has helped me a lot. I would not change her for someone else. She is the perfect therapist for me. She understand me and knows what I need. She is available through the patient portal and gets back to you in a timely manner. Overall a great therapist.
By Darlene M.
Response from SonderMind· Nov 18, 2025
Hi Darlene, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very helpful dealing with depression
By Rick L.
Response from SonderMind· Nov 18, 2025
Hi Rick, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Could only assign 4 stars, but I appreciate that Terrie allowed me to talk openly, gave validation, was respectful of my beliefs, recognized my caution regarding “therapy” due to past negative experiences. She offered thoughts & suggestions, did not press any particular technique or process for change, allowing me to explore my own situation and feelings. This was helpful to me versus “doing therapy”. I feel that she has become familiar with my situation and me as a person such that I will be comfortable seeking her assistance as needed as I move into new emotional territory.
By Jan G.
Response from SonderMind· Nov 18, 2025
Hi Jan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
non responsive when i had an urgent task come up and needed to reschedule, then charged me $100 no show fee when my visits have been $15
By cam C.
Response from SonderMind· Nov 18, 2025
Hi Cam, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Always reminding about appointments!!
By Liliana O.
Response from SonderMind· Nov 18, 2025
Hi Liliana, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My experience has been positive and incredibly helpful. My therapist is consistent in his approach and challenges me productively.
By Crystal
Response from SonderMind· Nov 18, 2025
Hi Crystal, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
