Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Lisa was a good therapist. She was always there for me. She had patience with me and we worked well together. She was the support that I needed.
By Vicki M.
Response from SonderMind· Nov 18, 2025
Hi Vicki, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dan Held is always so helpful and kind. I am so glad to have found him.
By Holly F.
Response from SonderMind· Nov 18, 2025
Hi Holly, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Provider listens and offers suggestions to concerns. Provides light on topics I never really thought of before.
By Tracy G.
Response from SonderMind· Nov 18, 2025
Hi Tracy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I am satisfied the VA set me up with SounderMind. We get to choose the person that is best for me and has been great.
By Joseph Russell J.
Response from SonderMind· Nov 18, 2025
Hi Joseph, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My provider, Suzanne is top notch. I am so thankful to have found her and made the connection so we could work together. She is quick (witted & thinking) but does not make you feel rushed, intuitive but not assuming, and most important she listens intently for comprehension and understanding. I truly feel that she is able to see the real version of me, for who I am, which allows me to build trust and authenticity in my treatment. The SonderMind platform has undergone some changes and upgrades since I first started using it and overall it works well and is easy to navigate. In fact, I have recommended the platform to quite a few people.
By Anonymous
Response from SonderMind· Nov 18, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have had nothing but trouble with this system. I love my therapist, which is the only reason I continue to use it. Or else, I would not still be using it.
By Maureen L.
Response from SonderMind· Nov 18, 2025
Hi Maureen, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
The best thing this company did is hire a truly competent therapist that listens and make sure that she understand the needs of her patients. Ms Jacqueline Hodges. She has open my eyes to what is need for my mental health. She makes our sessions a safe place to open up and face what is the root cause of my challenges.
By Sharon G.
Response from SonderMind· Nov 18, 2025
Hi Sharon, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Cindy listens. She understands what I'm saying and gives me feedback with out judgement
By Kimberly L.
Response from SonderMind· Nov 18, 2025
Hi Kimberly, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
