Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
How easy it usually is to make contact with my counselor. My appointment times are flexible and my counselor always makes sure I have an option to update my times. I always consider and feel that the feed back I receive is honest and compassionate.
By Denny E.
Response from SonderMind· Nov 18, 2025
Hi Denny, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Matt is very understanding and is non judgemental.
By Jonathan C.
Response from SonderMind· Nov 18, 2025
Hi Jonathan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Pretty meh stuff with good.
By Raphael R.
Response from SonderMind· Nov 18, 2025
Hi Raphael, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Brian is always great! I’m happy to have him as my therapist.
By Mack G.
Response from SonderMind· Nov 18, 2025
Hi Mack, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Thanks to Dr Farrells great work I have tools to use in my daily life
By cruz O.
Response from SonderMind· Nov 18, 2025
Hi Cruz, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My doc lifts me up.
By Des B.
Response from SonderMind· Nov 18, 2025
Hi Des, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I always feel understood and respected by my provider.
By Steven Z.
Response from SonderMind· Nov 18, 2025
Hi Steven, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jill is an expert at orchestrating conversations between people.
By Margo Q.
Response from SonderMind· Nov 18, 2025
Hi Margo, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
