Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
PacasoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
Pacaso (pacaso.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
191 approved reviews, newest moderated first
Great communication.
By Nicolo
Response from Pacaso· Feb 7, 2023
Hi Nicolo, Thanks for your kind review! We're excited for you to start enjoying your new second home! Reach out if you ever need anything -- the team is always here for you.
Everyone at Pacaso has been extremely helpful, professional, and responsive. They made buying a fabulous second home easy and affordable! We have been impressed!
By Elizabeth R.
Response from Pacaso· Feb 5, 2023
Hi Elizabeth, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!
Great people helping with the process. Great properties
By Chris B.
Response from Pacaso· Jan 30, 2023
Hi Chris, Thank you for the review! Glad to hear everything is going well! Reach out if you need anything -- the team is always here for you!
The intro calls have been super pleasant. The Welcome Team has been super helpful so far
By Don N.
Response from Pacaso· Jan 19, 2023
Hi Don, Thanks for the review! We really appreciate it, and the team is always here for you.
Our closing process was extremely smooth and fast. As part of the closing process we booked our first stay for October 6, the property manger met us at the home and gave us a personal tour of everything. So far Pacaso has far exceeded our expectations.
By Jarrod
Response from Pacaso· Oct 8, 2022
Hi Jarrod, Thanks for your review! We're so glad you had an easy closing and enjoying your first stay. May it be the first of many -- enjoy your new home!
The entire process from start to finish was made easy. They were organized and had the details well thought out, which made the home buying experience enjoyable. Any question I had was promptly answered.
By Lori
Response from Pacaso· Sep 19, 2022
Hi Lori, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!
The team at Pacaso continues to impress us. We have enjoyed all interactions with Pacaso team members.
By Grant
Response from Pacaso· Sep 17, 2022
Hi Grant, Thanks for the kudos! We really appreciate it, and the team is always here for you.
everyone has been fantastic. From Mischa, to Lanre, and Pheobe, everyone has been helpful
By Katie
Response from Pacaso· Sep 16, 2022
Hi Katie, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!
