Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
484 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
484 approved reviews, newest moderated first
These doors are very well built and look great. We installed one in an aluminum Florida room door. The pet door matched perfectly.it looks like it came installed with the door. Hale is the only website I could find that offered between size pet doors. Thanks Hale for a great product
By Angela
Great doors, needed some new magnets as the pup stole them. Found them on the website, ultra quick shipping. Easy install! Great product!! What more can you ask for, God bless
By mark
This is second Hale pet door. Just put it in our vacation home. My handy man was so impressed ! He took a picture and saved the box to refer to other clients .
By Patricia
Quality is quite good. The self-framing saves on labour. Instructions are good enough. Overall, a quality product. While it may cost more than the big box store's dog doors, the difference in quality and ease of installation is so significant that even someone as cheap as me saw the value.
By James
I am pleased to recommend Hale. Purchasing was easy, and we received our door quickly. This is the 3rd Hale door we've purchased.
By Leah
Hale Pet Door's website is extremely user friendly with attached how to videos, making ordering replacement flaps a breeze.
By Chris
Everything about HALES is perfect, it was exactly what we were looking for. And myself, the price wasn't as bad as I thought. For what I picked anywhere else it would have been more, I know because I searched around and no one could top HALES. Thank you again!👍
By TINA P.
Very responsive.
By Randy
