I've still have not received my order
I've still have not received my order. I corrected the address and it seems it was sent to the same address of which does not exist. I'm totally done.
By Anita M M.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,999 reviews
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We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,999 approved reviews, newest moderated first
I've still have not received my order. I corrected the address and it seems it was sent to the same address of which does not exist. I'm totally done.
By Anita M M.
Wuffes is an amazing product; my 16 yr old Maltitzu was no longer responding to CBD oil for pets plus Cosequin after taking both for several years. I figured I had nothing to lose by trying Wuffes, based on the number of 5 star reviews and their product guarantee. Within a week of taking the chews, Toby was (and still is!) doing zoomies! He’s able to get up easier, still seems to have occasional stiffness in his front shoulder, but overall, he’s definitely way more active than he was. In addition, I’ve contacted customer service several times with various questions, and each time they are so quick to respond….as in minutes within me sending an email. They have been very supportive and come across as genuinely interested in fostering a great customer relationship! Wuffes has earned my trust and my business.
By paintgirlmb
The best experience for my dog China 18 years old she is in heaven but thanks to Wuffes she was able to take the stairs. Thank you so much I will recommend this product 100%
By irasema
Response from Wuffes· Oct 22, 2026
Sweet China, 18 years old and able to take the stairs because of Wuffes before she went to heaven. What an extraordinary girl and what an extraordinary love. Thank you so much for sharing her story and for trusting Wuffes with her. She will always be remembered here.
Wuffes fixed the issue with refund and did make it right. It was a painful process though what could have been a smooth ride. Be careful in what you signing up s not fall into trap of auto billing. My issue is finally closed but enough headaches came my way.
By A S.
Response from Wuffes· Oct 21, 2026
We are truly sorry for this experience and we take these concerns very seriously. Being promised a refund and then denied is absolutely unacceptable and we want to make this right. Please reach out to us directly at [email protected] or call us at 307-317-4913 and we will personally review your case and make sure everything gets properly resolved.
I cannot get into the site it keeps stating i need a code and when i go back with the code it sends me another code and another code and another code I have shopped before and now i cannot
By Marty C.
Response from Wuffes· Oct 19, 2026
Marty, we are so sorry for that frustrating experience! Please call us directly at 307-317-4913 or email us at [email protected] and we will help you place your order directly and get the site issue sorted out. You should not have to jump through hoops to reorder!
Be careful, they are the scam type that sign you up for auto subscription and you don’t ever know it until those outrageous fees hit your charge card! I’ll spend all day tomorrow fighting with them to get off this auto subscribe as well as warn others. Companies that pull this crap never get repeat business from me.
By Junk M.
Response from Wuffes· Oct 19, 2026
We are truly sorry for this experience and we completely understand your frustration. Please reach out to us directly at [email protected] or call us at 307-317-4913 and we will get your subscription cancelled immediately and make sure everything is fully resolved for you right away. You should not have to spend your day fighting for this.
Two weeks in & 0 results
By DIANE
Response from Wuffes· Oct 18, 2026
Diane, two weeks is still very early and we completely understand the frustration! It can take the full 30 to 90 days to really kick in. Please reach out to us at [email protected] and we will check in with you personally and make sure you and your pup are fully supported through the process. We are rooting for you both!
I just want to say that the hip and joint treats are giving one of my dogs diarrhea. The other dog is fine though
By Robin B.
Response from Wuffes· Oct 18, 2026
Robin, sorry to hear one of them is having tummy trouble! Try lowering the dose for the one experiencing diarrhea and build back up gradually over a week or two as their tummy adjusts. If it persists please reach out to us at [email protected] and we will help figure out the best approach. What are their names?