WuffesReviews of wuffes.com

Response from Wuffes· Oct 21, 2026

We are truly sorry for this experience and we take these concerns very seriously. Being promised a refund and then denied is absolutely unacceptable and we want to make this right. Please reach out to us directly at [email protected] or call us at 307-317-4913 and we will personally review your case and make sure everything gets properly resolved.

Response from Wuffes· Oct 18, 2026

Diane, two weeks is still very early and we completely understand the frustration! It can take the full 30 to 90 days to really kick in. Please reach out to us at [email protected] and we will check in with you personally and make sure you and your pup are fully supported through the process. We are rooting for you both!

Response from Wuffes· Oct 2, 2026

Thank you so much for sharing your experience. We are sorry to hear you have not seen the improvement you hoped for with the paw licking and scratching yet — every dog responds differently, and we appreciate you giving it a fair chance. Please do keep us updated as you finish the remaining product. If you still do not see the results you are looking for, simply reach out to us at [email protected] and we will help you under our satisfaction guarantee. We want to make sure you and your pup are fully taken care of. Veronica at Wuffes

Response from Wuffes· Sep 13, 2026

Laila, we are so sorry for the unexpected text, we completely understand how that can feel intrusive especially when you were not expecting it. We will make sure this feedback gets to the right team. If you ever have any questions or need anything at all please don't hesitate to reach out at [email protected]!

Response from Wuffes· Sep 7, 2026

Sweet Patches at 16 and a half, what an absolute legend! We completely respect your vet's guidance and please always follow their advice first given his diabetes and insulin. If your vet ever wants to review the full ingredient list please have them email us at [email protected] and we will send everything over. We are rooting for Patches!

Response from Wuffes· Sep 6, 2026

We are so deeply sorry for the loss of your beloved pet, and we are heartbroken that another shipment was sent despite your request to cancel. This should never have happened, and we sincerely apologize for the additional stress and inconvenience this has caused you during such a difficult time. Please email us directly at [email protected] with your order details so we can cancel your subscription immediately, process a full refund for the shipment you did not want, and advise you on how to donate the product to another pet in need. We will make this right for you. Veronica at Wuffes

Response from Wuffes· Aug 23, 2026

We are sorry to hear your dogs do not like the chews and that you have unopened containers. We will make sure your future deliveries are cancelled right away. Please email us at [email protected] with your order details so we can assist you further. Veronica at Wuffes

Response from Wuffes· Aug 23, 2026

We are truly sorry this is the second time you have had delivery issues with us. We understand how frustrating and disappointing it is to wait for an order that never arrives, especially after already facing this problem once before. Please email us at [email protected] with your order number and the email address used to place your early August order so we can look into what happened, locate your package or arrange a replacement, and make sure this does not happen again going forward. Veronica at Wuffes