Hale Pet DoorReviews of halepetdoor.com

This is our 5th Hale Pet Door. We have 3 Australian Shepherds. We bought a size larger than recommended to give them a bit more width in going through the outer and inner doors. Nicely constructed, insulated and nicely finished off with commercial grade carpeting, easy to install, easy to use security door. Highly recommend these doors....they are the best on the market and you won't be disappointed in your investment.

I love your products and just recently installed new interior and exterior flaps. But I have to say I couldn't have installed the replacement flaps without the help of UTube. The Hale installation book was way too confusing for me (75 yr. old female). The original flaps lasted five years and three dogs and I appreciate your quality very much.

This was my third pet door purchase from Hale. Every time I move, Hales gets another order. I have had one wall mounted pet door and 2 in the door. I have always been pleased with the product and excellent customer service. The customizations are awesome. Thank Hale!

We spent about $500.00 on a large pet door into the garage. We are now getting ready to install our third set of door flaps since we installed them in 2011. Warranty covered the second set. The third set that we ordered in the last week or two were fairly expensive for plastic flaps. The magnets fall off as well. If I had it to do over, I would have looked harder at different brands. I paid the extra money thinking that it would last a long time. We have had no problem with the frame or any other parts of the door. Warranty service on the first set was no hassle. On the second set, they gave me a discount. Service has been good.

I've had Hale Pet Doors for 15+ years. They are quality and generally last. Installation is pretty simple with basic construction skills (through the wall). My only reservations is that over time (several years) my silicone door flaps shrank from the sun, and leaked at the edges. I bought a replacement flap kit ($188 JUST for the replacement kit) and the mounting screws were not long enough. I fixed it with a trip to Home Depot, but for that price you'd think everything would fit, right?! ....It is in, and seems to be working with the new $1 screw kit.

I have great danes, so finding a good quality pet door that is large enough for my dogs is not easy. I was very excited to find Hale Pet Door and my first order experience was exceptional. I needed it sent overnight so that my contractor could install it and not only were they able to accommodate that, they followed up to ensure it arrived on time. The installation went seamlessly and now I have the biggest dog door I have ever seen for my screened porch. My dogs love it! And the quality is exceptional. I will certainly recommend them to others and buy from them again.

Purchasing from Hale was great. The dog door arrived so quickly, and the cost was lower than what it was going to cost us from a different website. Plus, the Hale website showed us how to measure and determine what size door we needed, and that kept us from buying the wrong size -- the size I was originally going to buy. The door is very well built and the installation instructions were very good, too. Plus, we live in a very windy place, and so far -- with wind gusts up to about 20 mph so far -- the two flaps of the door stay closed. Our winds get up to 30 mph or more, and so I hope these doors hold up in it. We'll have to wait and see, but I think they will. The magnets on the flaps hold very securely. Not wanting to spend this much on a door, we originally purchased the best one we could find at a local store, but winds of 15 mph would blow those flaps open. We returned that one to the store and installed the Hale Tall Large one, and we're glad we did.

Great door! My dog now has two Hale doors, which frees me up on both floors of my house. One off the kitchen and one off the balcony of my 2nd floor office. Very easy to install, attractive and easy for my dog to use.