Hale Pet Door
This is my 4th Hale pet door, and when I move to another house I will install Hale again.
By DOUG
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
484 reviews
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Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
484 approved reviews, newest moderated first
This is my 4th Hale pet door, and when I move to another house I will install Hale again.
By DOUG
I bought the door through the website, which was easy to use and the door came within a week. Used an installer recommended on the Hale site and he did good work. All seems good so far!
By Abigail
They make great dog doors, used trouble free by my Brittany and beagle. After 6 years I had to recondition the door and bought replacement flaps and weather stripping, which arrived on time. When I went to recondition the door I was afraid (on Friday afternoon) that I would damage the Hale door, so called to order a replacement. They were very supportive and said it would ship Monday AM. But their door is so well made I didn't have to replace it, just the flaps, so I called Monday to cancel the "rush order" which they did cheerfully! Great product great people.
By Tony
Great web site. Ordered new flaps. They were cut perfect and all the trim fit perfect also. The guide book to install was fantastic with great pictures.
By LARRY
Excellent door came in a timely manner and was constructed as ordered. Looks good and functions well
By Susan
Excellent service and they stand behind their product.
By Sheila L.
Bought dog door for the wall excellent no draft. Seals nice 3 years the doors started tearing call and got replacement With 40% off they have 5year warranty took 5day and easy to replace
By LOREN
It was easy to register and order the part for replacement flaps. My handyman replaced the flaps using the easy instructions. They are thinner than the old flaps but fit nicely and line up with the magnets.
By Angela K.