Quality on time.
They made it clear what was needed to set up an account. Product was exactly what it was supposed to be and arrived on time.
By Brian M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
They made it clear what was needed to set up an account. Product was exactly what it was supposed to be and arrived on time.
By Brian M.
Website is very user friendly and were able to use purchase order.
By Monica R.
I found this company in my search engine. I like the reviews. These was the style of desks and chairs I was looking for. Cannot way until the items come in.
By Melba
Very prompt response to quote request. Thank You.
By Maritza R.
Response from Worthington Direct· Dec 18, 2023
Excellent feedback to hear, thank you!
Alisa helped me find the perfect match for Jasper group chairs that changed their stain color names! What a great help she was
By customer
Response from Worthington Direct· Dec 8, 2023
Great to hear the good news! Thank you for sharing your experience!
Quick and easy website to order through.
By Luis G.
The website is easy to navigate. The furniture choices are so great!
By CarolynE
Quick response to my complaint
By VICTORIA G.
Response from Worthington Direct· Nov 21, 2023
We are so glad to help you, anytime! Thank you for taking the time to leave feedback.