Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
Alisa was a very efficient service rep. When asked three times for different quotes she was very patient. Her turnaround time was minutes and I was able to beat a deadline. Very impressive service.
By Cherie
Response from Worthington Direct· Oct 24, 2023
Alisa is outstanding, indeed! Thank you for sharing!
Convenience
By J D K.
Helpful on the phone had all the answers I needed.
By SPS
Response from Worthington Direct· Oct 23, 2023
Super to hear, thank you!
I just wish I ordered my activity table all at one time. I have two now and just ordered two more. Great quality.
By Elizabeth K.
Response from Worthington Direct· Oct 18, 2023
Glad to hear the tables are working out great for you!
Great customer service and ease of ordering
By Leila Y.
The quality of your product.
By Christine R.
I reached out via chat to a representative. My questions were answered immediately. Online checkout was easy!
By Nancy Ramirez F.
Response from Worthington Direct· Oct 11, 2023
Great to hear, thank you for the positive feedback!
User-friendly website with specific details on product. Clear and concise.
By Blake M.
