Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I can talk to her about anything and everything!!!!
By Linda
Response from SonderMind· Mar 10, 2026
Hi Linda, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Provider is good and flexible
By Susan W.
Response from SonderMind· Mar 10, 2026
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Alex is awesome but it too a whole day to hear back from her to reschedule me . I really am comfortable talking to her . I look forward to our session next week . I understand she’s busy and has her own things going in in her life too .
By Tammy W.
Response from SonderMind· Mar 10, 2026
Hi Tammy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very personable and listening isn’t a problem. Thankful to match up with current providers.
By Mr. C.
Response from SonderMind· Mar 10, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The care and thought that Jamie displayed was exceptional. Also , she gave practical advice.
By Linda L.
Response from SonderMind· Mar 10, 2026
Hi Linda, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
What made the experience great is Melissa’s ability to take my thought processes and help guide towards plans and goals! I feel as though through each session we process!
By Tripp
Response from SonderMind· Mar 10, 2026
Hi Tripp, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
While my provider sessions were helpful, obtaining medical records has been extremely frustrating. I have submitted multiple requests and still do not have the documentation needed for my disability claim. The process feels automated, and it is difficult to speak with a real person for urgent issues. Faster records handling and clearer communication are needed.
By Emma M.
Response from SonderMind· Mar 10, 2026
Hi Emma, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
She seems very trustworthy. I feel I can share with my feelings with her.
By Robert M Kerr J.
Response from SonderMind· Mar 10, 2026
Hi Robert, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
