Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Kellie really listens and has offered good insight to what I am struggling with.
By Dirk
Response from SonderMind· Mar 2, 2026
Hi Dirk, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I was able to express all my health issue
By Diane H.
Response from SonderMind· Mar 2, 2026
Hi Diane, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I really click with my new therapist! That hasn’t always been the case in the past.
By Kara
Response from SonderMind· Mar 2, 2026
Hi Kara, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Website is easy to use, many options to choose from when looking for a therapist that fits your unique needs. Found a therapist that is experienced with my issues and that I can relate to.
By Holly
Response from SonderMind· Mar 2, 2026
Hi Holly, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Hope is thoughtful in her guidance, advice, and she understands when just listening is what I need. I appreciate Hope as someone who has my best interest at heart.
By N. B.
Response from SonderMind· Mar 2, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Chris is great to work with. I couldn’t ask for a better provider
By Ryan O.
Response from SonderMind· Mar 2, 2026
Hi Ryan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Who? I signed up for a session, we discussed it online, but it didn't happen because she didn't calendar it. Ok, mistakes happen. 2nd time - last minute cancels (doesn't feel well). Set #3 but asked if she was not going to show, transfer me to someone else. She didn't and cancelled at the last moment. So, no #4.
By John L.
Response from SonderMind· Mar 2, 2026
Hi John, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
My therapist is very attentive. She offers open minded guidance to resolve any blockages that I have. I feel that I can talk openly without judgment.
By Regina S.
Response from SonderMind· Mar 2, 2026
Hi Regina, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
