SonderMindReviews of sondermind.com

Counselor always listens and provides reframing and new coping skills weekly.

Great therapist.

SonderMind connected my partner and me with an excellent therapist. From the very first session, she made a strong impression and created a comfortable space for open conversation. She asks thoughtful, insightful questions that really help us reflect more deeply on the root of many of our challenges. We both left the session feeling heard, understood, and optimistic about the work ahead. I’m grateful that SonderMind helped us find such a great match for our therapy journey.

Dr Rosen was helpful I am hoping to move forward with him.

I love Lillian. She listens to me and helps me see things from all angles. She is a kind person.

My therapist was supportive and patient with me as I shared my experiences. She has given me tools that have been very helpful as I navigate a personal crisis I’m going through. She is compassionate and caring and I’m very grateful to have her support and guidance.

Russ Johnson takes the time to understand your underlining problems. Then adjusts the counseling session to help you improve yourself. In some cases opening up old mental scares so they can be repaired.

Criminally understaffed. My therapist is fantastic, Sondermind services itself is where everything goes bad. There is no accountability and no one to talk too when you have a problem. The phone line takes forever to get through, if there's someone there to actually answer it and they can't help with most things, and when I have tried to escalate they say the supervisor is 'not online.' I sent them an email question regarding a question about insurance in December and got a response in March. Don't plan on getting your medical records within HIPAA compliance windows (30 days) either. On top of that the website is very buggy and frequently there are issues with the video chat or messaging.