Amazing customer service and…
Amazing customer service and reimbursement policy. None of our submissions thus far have been denied. They've been a life saver!
By Juliana D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Amazing customer service and reimbursement policy. None of our submissions thus far have been denied. They've been a life saver!
By Juliana D.
Always cheerful via phone. Fast claims reimbursement . My 1st experience with pet insurance and was a great one. Hopefully my puppy stays healthy as the first year was just hell,
By customer
Amazing very easy to get things done and quick
By NIKKI
Awesome company
By customer
Great insurance for your pet and excellent system to upload receipts and paperwork.
By customer
There is no way to go wrong with Pumpkin. Before I came across pumpkin I had brief experience with other insurances that never provided what they said they would and very pricey. Pumpkin is affordable, responsive and very efficacious. And their website is very easy to navigate. I love I could add preventive-essentials to my plan and my bill does not even go to a hundred a month!
By LF
I am so glad I decided to get Pumpkin last year for my 13 year old cat. They have been wonderful at helping with the vet costs for him. I will continue using them and will return in the future with any other pets we may have in the future. They make submitting claims so easy, and it’s definitely worth the investment.
By Rebekah
Excellent service and timely processing of claims.
By Austv