Quick response to claims
Quick response to claims
By Wanda D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 133 reviews with 4 stars · Clear filters
Quick response to claims
By Wanda D.
Fast turnaround on claim review and payment. Not sure why waste and other fees which are part of charges, are not considered for payment
By Stew
Took a little longer than expected to receive my reimbursement this time - still waiting for my refund to reach my bank!!
By James
Customer service was very helpful explaining the claims process
By Aaron
Responses to claims were timely and efficient
By John
After a couple of attempts of getting documents to you, my check was sent fairly quickly.
By Barbara
Fast and efficient!
By Sherry
Most of the time the request are processed quickly
By Scott