Very easy process filing a claim and…
Very easy process filing a claim and quick response
By Kimberly
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Very easy process filing a claim and quick response
By Kimberly
I went with Pumpkin when our lab was a puppy. He started having seizures a couple months later and now it’s so comforting to know we don’t have to worry about high vet bills every time we take him (which has been a lot)! And it’s been nice when small unexpected things occur, too, such as an ear infection. The claim process has been fast and easy, with a direct deposit into our account. Thankful we chose Pumpkin!
By customer
My experience has been pleasant and professional.
By Kim
I was skeptical about pet insurance, but I am so pleased at the responsiveness of Pumpkin! Thank you! Highly recommended!
By Denise W.
Great customer service and great turnaround on issuing payment when we filed our claim.
By SILVIA Y B.
Our dog Charlie needed emergency surgery and several days in the hospital. We filed the claim and it was paid within a week! Can’t say enough about how quickly and easily it was handled.
By customer
Great service - well managed. Has been awesome for 2. Emergency episodes with our dog
By Katherine W.
Quick response. Thanks.
By Yon S.