Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Didn't really help with the expenses of vet visit with the second cat.
By customer
Response from Pumpkin Pet Insurance· May 19, 2022
Thanks for your feedback, Traci! It looks like we were able to help with both of your kitties :) Keep in mind on the accident and illness side you do need to meet your chosen deductible before receiving reimbursement!
Extremely happy with Pumpkin insurance and how quickly they handle claims.
By customer
When your vet recommends a pet insurance company and believe me they are the best in my book. I put in for a claim for my westie and, received emails from the company advising what was happening with the claim. They also told me when to expect the check. I'm thrilled with everything.
By Elyn
I have been very pleased with the my experience with the Pumpkin insurance and preventive services. Filing claims is super easy and the team is great about providing updates on status of claims and then once completed. I also appreciate the explanation of why something is denied.
By customer
They were friendly and efficient and reimbursements were quick. Very good experience!
By customer
They paid every bill I submitted.
By Bruce W.
Pumpkin has made me a believer. Their payments are lower than most other pet insurance for the same coverages and they pay quickly. I am a fan!
By Mara S.
Getting insurance for my cat was about the smartest thing I could’ve done. She’s already had two hospital stays and having this insurance saved me thousands. Thank you again Pumpkin for offering affordable insurance for our furry family members.
By Araceli T.
