Great service!
Great service!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great service!
By customer
Love pumpkin and love the fact that they pay to keep your pet Happy and Healthier, and They pay very fast!
By customer
They are very informative.
By customer
It almost a month to get approval for dental surgery. We believe the approval amounts are fair but wish we could have gotten it sooner.
By Laura
Response from Pumpkin Pet Insurance· May 11, 2022
We do truly appreciate your patience, Laura, and are so glad we've been able to help Nala!
hassle free claims, pumpkin claim process is fast and easy to use.
By customer
It took a little while to get reimbursed which is fine . My dog Nash had an illness and was treated at an animal hospital and then at his veterinarian as a follow up for the same illness I got reimbursed for the animal hospital visit but never got anything from the vet visit which was included in the same claim . It cost about $400 for the meds and vet visit .
By Customer
Response from Pumpkin Pet Insurance· May 10, 2022
Thanks for your feedback, Todd! We've followed up with you via email to see how we can help :)
Our new pup Argo had a routine exam. I’ll I had to do was send a pic of our receipt and Pumpkin promptly covered the cost. We’re very satisfied.
By Frank A.
Good overall.
By customer
Response from Pumpkin Pet Insurance· May 10, 2022
Thanks for your feedback! If there is anything we can do to improve your experience, please reach out and let us know at [email protected]!