Ease of comparisons to other insurance…
Ease of comparisons to other insurance offered on the internet!
By Guy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Ease of comparisons to other insurance offered on the internet!
By Guy
I neither like nor dislike since I purchased and the insurance hasn't even taken effect. I'll rate once I try to use it.
By CB
Response from Pumpkin Pet Insurance· Mar 15, 2023
We hope that you have a great experience once you get started!
14 day waiting period for emergencies .
By Talia L.
Response from Pumpkin Pet Insurance· Feb 28, 2023
Thanks for your feedback, Talia! Like all insurance providers, we do have a waiting period for accident and illness coverage to begin. If you add our Preventive Essentials plan, this coverage has no waiting period!
I just enrolled so I don't really have any feedback yet but it was easy enrolling and very cheap
By Samantha E.
Customer service was great, She explained everything to me and was very helpful
By Beth A.
Ur not really helping ppl get care for their pets when they have to pay out of pocket then be reimbursed. The point is they don't have it. That's why they try to be smart and get pet insurance.
By customer
Response from Pumpkin Pet Insurance· Feb 28, 2023
Thanks for your feedback, Amanda. Like most providers, we are reimbursement based. It can be helpful to submit an estimate if you aren't sure if a condition will be eligible for coverage!
Great insurance and customer service
By David D.
Great price and service
By ANJA H.