Easy website to navigate
We liked how straightforward the website was to use (with some pup word play thrown in for cuteness). We're so happy to have our girl covered.
By KMH - Duluth, M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
We liked how straightforward the website was to use (with some pup word play thrown in for cuteness). We're so happy to have our girl covered.
By KMH - Duluth, M.
Fast and easy claim process
By customer
Staff was extremely helpful.
By Alice P.
Much better coverage than my previous insurance, cute website, and overall great! I’ve recommended to many people!
By customer
No follow up.. next step etc.
By Kp
Response from Pumpkin Pet Insurance· Feb 24, 2023
Hi Kendra! We apologize for any confusion here, we do see you recently joined the pack! We've sent you a follow up email to see how we can lend a paw.
Easy to use and competitive pricing
By customer
The application was very easy and great price
By Diane
All is great so far with communication and customer service. Willow's pet insurance policy goes into effect tomorrow.
By Lori G.