The information was exactly what I was…
The information was exactly what I was looking for. The fact that you are aware of my vet is just a bonus I haven’t had to use it yet but have peace of mind I have it for my pups
By Roxanne B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The information was exactly what I was looking for. The fact that you are aware of my vet is just a bonus I haven’t had to use it yet but have peace of mind I have it for my pups
By Roxanne B.
Easy, fast, comprehensive
By G B.
Easy to follow graphics,
By al
So very easy to use. They made the process truly simple and customer focused to make it as easy for the customer as possible. Could not believe how quick the payment was received!
By Michele
Just got this policies on my boys. We are ready for a healthy life for them
By Sandy
Fast and easy. Everything well explained. Cost is reasonable.
By customer
Misleading information led me to choose Pumpkin. 100% do not recommend this pet insurance company. Edit after pumpkin response: Interesting how you completely changed your response after I called you out on it. I’m definitely not calling no number - I’m done with Pumpkin and their shadiness and greed.
By customer
Response from Pumpkin Pet Insurance· Feb 28, 2023
Thanks for your feedback. We'd love to lend a paw here to understand what was confusing or misleading in our policy. Please contact us at 1-866-ARF-MEOW and one of our care team members would love to assist.
Since I have just received the policy and haven’t reached my deductible, it’s hard to give any type of input.
By Lynn
Response from Pumpkin Pet Insurance· Mar 21, 2023
Thanks for sharing, Lynn! We're glad to have you in the Pack!