Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
I wasn't aware that it took a few weeks for the account to activate.
By customer
Response from Pumpkin Pet Insurance· Apr 24, 2023
Thanks for this feedback! Like most providers, Pumpkin does have a waiting period for accident and illness coverage. The Preventive Essentials Plan has no waiting period, however!
Everything was easy to understand and I liked the opportunity to get an instant quote to cover both of my young puppies. We hope that nothing bad happens to our doggies but we are glad they are covered in case something does happen.
By Michelle C.
Website was easy to sign up. We actually haven't done any claims yet and hopefully won't
By Kim P.
I filed the Money back then i asked for i was not able to pay for them so i had to pay and get it back so i can able to paying my bills. they deined
By customer
Response from Pumpkin Pet Insurance· Apr 24, 2023
Contact us at [email protected] and we'd love to walk through your claim decisions with you! Keep in mind, like most providers, we are reimbursement based.
The signing of transition was simple. I can’t really give you a review because I haven’t used your insurance policy yet.
By Johnny K.
Hank took the time and helped me try on several pairs of shoes. He answered all of my questions. He was not pushy (trying to make a sale), he truly wanted me to be happy with my selection. I could even return shoes I had worn that hurt my feet.
By Lisa
I've never had insurance on my cats over the years. I spent a lot of money on them. When I got my new kitten my vet told me about your insurance company. I've been very pleased. Thank you
By Julie
Outstanding customer service and exceeded all expectations on processing claim for our puppy’s fractured leg.
By Cindy
