Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
to expensive
By customer
Response from Pumpkin Pet Insurance· Apr 24, 2023
Thanks your feedback! Keep in mind that Pet Insurance providers are not one in the same, and paying less per month often means paying more when your pet gets hurt or sick. Pumpkin offers extensive accident and illness coverage to ensure you and your pet are protected from the unexpected!
Andrianna, she is amazing, she change my whole concept of Pumpkin, she is truly an asset for your company.
By customer
I have an older cat and they gave me serious tips, encouragement, and and they were very understanding in my views. I had already done extensive research on the topic, and the gentleman that I spoke to not only nailed all the upsides of having Pumpkin (or any pet insurance really), but answered all the questions that I already knew the answer to from my own research. Their prices are decent. The wellness and prevention package is kinda lousy, no lie, but meh, I still got it.
By Kimberly W.
Great policy for my senior rescue dog - coverage is accurate! Customer service is friendly and helpful! Very pleased with Pumpkin’s services.
By Lauren
The website contains very useful information, but I still had some questions. I sent in an email, and within a couple of minutes(!), I received a very thorough response. As soon as we adopt another dog, I will very likely sign up for insurance and the preventative care program. The customer service is excellent.
By Shari B.
Smooth experience submitting and completing claims
By customer
It was a very easy process with simple options to make my decision. I feel more comfortable now, that I have pet insurance, just in case an emergency or something catastrophic happens to my 4 legged furry child I know it’ll be less taxing on the wallet while getting the best medicine / treatment for him
By customer
Excellent customer service and clear explanations of coverage.
By customer
