Not completely clear to me when the…
Not completely clear to me when the coverage starts and how to file a claim.
By Charlie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Not completely clear to me when the coverage starts and how to file a claim.
By Charlie
I couldn’t be more blessed than to have a company like Pumpkin, insuring our wonderful little dog, Luna! The coverage options they offer, and the affordable monthly premiums are fantastic! You have the freedom to take your pet wherever they need to go to get the best care possible. I’ve never had an issue filing a claim, and they really do care about the health of my pet! I highly recommend them.
By Ryan
It was as very easy to enroll and the policy is clear on what it covers. We also picked up the essentials coverage, and have already used it. I was very surprised at how quick the claims were processed. We have only had Pumpkin for a week and have used it twice. Both claims were processed in two days!
By Joe H.
Amazing! I love this pet insurance. Also the customer service is amazing! Any questions or emails you may and they respond very quickly!! I reached out the their customer service with questions before getting my cat on insurance and they were willing to help me. I will definitely be using their insurance in the future!!!
By Jessica Bailey & Tiny N.
The representatives I've spoken with have been so professional, friendly and helpful. It was easy to establish the plan that meets our needs.
By Zamber
The website is easy to use and their customer service support was helpful to me when I had problems signing in.
By Patricia S.
Excellent service, prompt payment Its great to have this insurance for my pup
By Stephanie S.
I am very impressed with how quickly they processed the claim. It was very easy and hassle-free
By Teresa G.