This company is amazing
This company is amazing. I sent in the invoice for my dog’s care at 9 pm and the next day the amount due me was in my bank account. They are very customer oriented. I’m grateful!
By Lynn H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
This company is amazing. I sent in the invoice for my dog’s care at 9 pm and the next day the amount due me was in my bank account. They are very customer oriented. I’m grateful!
By Lynn H.
It was so easy to get Sparky signed up and the comfort of knowing our little fur guy is covered
By Cindy R.
I paid my bill at the vet for $278. It was for a wellness visit ( his first) and I sent a picture of the bill to Pumpkin. In about 10 days I received a check for $177 which is perfect. The $100 difference was for a 2nd shot (they pay for 1) and they paid the most expensive shot....plus my baby needed flea meds so I got them there and thats the other $100. I am very happy with my 1st experience with Pumpkin.
By Linda F.
Quick reply and prompt service.
By David G.
Their claims department is quick and efficient. They were fast with review and made the process very easy. They even offered me a session to speak with someone directly.
By Leonette B.
The claims were promptly and professionally processed as outlined in the policy. What Pumpkin insurance says in the policy that's exactly how the claims are processed in matter of days. No ifs and buts and no run arounds. Best pet insurance experience we ever had.
By NishanU
The rep was so patient with me in going over options to finalize my policy
By Nancy-Wellington,OH
Thank you for making my experience so smooth. I put my claim in and after it was approved I promptly received my check.
By Ursula D.