Quick and painless
Pumpkin quickly reviewed vet documents for approval and reimbursed me via direct deposit amounts owed per contract within a couple days. Thank you!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Pumpkin quickly reviewed vet documents for approval and reimbursed me via direct deposit amounts owed per contract within a couple days. Thank you!
By customer
5 stars they are always so helpful They made making a claim so easy Thank you so much
By customer
I was grateful the way you handled my last transaction, it only taken over a week, thank you!
By Willie J. S.
The claims process was straightforward and the customer service representative was very helpful. Our claim was paid in a timely manner.
By Denise Drouin H.
Outstanding customer service. Thank you!
By STEVEN
I have always been pleasantly surprised the way pumpkin has handled my claims. I work in the veterinary field and I’ve never had such a positive experience as I have with my own dog with pumpkin. I recommend pumpkin to all my clients.
By Lisa D.
Great customer service!
By Amador
So happy to have Pumpkin for insurance. They are a life saver. My dog ate a rock and surgery was over 8k. Thank goodness for Pumpkin. I only paid co-pay and percentage. Getting reimbursed was fast, directly deposited to my bank within 5 days with no questions asked. Uploading my documents to Pumpkin was fast and easy, and you get an email when they are received and reviewed. We couldn’t be happier with our insurance choice for our 3 dogs. We recommend Pumpkin to all our friends and family.
By Jennifer D.