very easy to submit claim and quick…
very easy to submit claim and quick response
By Amalia M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
very easy to submit claim and quick response
By Amalia M.
AVOID PUMPKIN PET INSURANCE!!! They claim preexisting conditions before condition was ever diagnosed by a vet and pay nothing on your claims. Your vet will ask you when you first noticed the symptoms and by the time I had an appointment, it was preexisting condition according to these frauds! I cancelled this fraud “insurance” right away. Now fighting with them to get my premium back
By Evan
Response from Pumpkin Pet Insurance· Oct 6, 2026
Thanks for your feedback, Evan. Keep in mind that pre-existing conditions in pet insurance are typically referred to the date that your vet records first note signs or symptoms, and are not linked to a diagnosis.
The best insurance for your four-legged baby! It's called Pumpkin.
By Janaina
+ We had a somewhat complicated situation and Pumpkin reviewed the claim carefully and fairly. The representatives I spoke with on the phone were excellent - knowledgeable, helpful, polite and friendly. It was a good experience.
By Michael M.
Easy way to apply and receive a refund.
By KH
Great service and fast. Not many questions, just paid the claim
By Marilyn
Pumpkin insurance is very prompt with reimbursements, makes going to the vet affordable..
By Julianne
Simple and seamless. Easy to make a claim and payment was very rapid. I could not be more pleased
By Jason B.