Friendly and easy to work with
Friendly and easy to work with
By June M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Friendly and easy to work with
By June M.
My claim was approved and paid within 24 hours. Pumpkin is super efficient.
By Aimee C.
We’ve had Pumpkin for a few years on our 3 cats. We’ve made 2 claims which were paid promptly and within the coverage. I’d recommend them.
By Tamra
Very easy to submit a claim. Prompt payment.
By Krista
Whenever I call, the representative is always knowledgeable and efficient. I appreciate their help and that they speak English!
By Jonadine R.
Fast payment
By Matt
The claim was processed quickly and easily.
By Connie
I has submitted an estimate prior to the MRI and spinal tap, it was approved. When I submitted the bill I was sent an email in 10 minutes saying 90% was paid!
By Gloria