Prompt payment.
The claim process was easy and straightforward. The reimbursement was prompt.
By Rae Ann G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The claim process was easy and straightforward. The reimbursement was prompt.
By Rae Ann G.
The claim was resolved fast and accurate, and I'm thankful for that.
By AnaElena
Great experience. Quick approvals of claims and fast deposits. Would recommend.
By James
After a couple of attempts of getting documents to you, my check was sent fairly quickly.
By Barbara
I’m very happy with my pet insurance! Pumpkin has helped me take of several medically necessary issues with my Cavapoo! I’m forever grateful!
By Anne
The staff is very friendly and very concerned about your needs
By Cecil S.
So far it’s been good having this pet insurance quick refunds when balance is sent to them..
By Candice P.
Helpful staff
By S K.