Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KIKA USA– Trusted Pet Care, Backed by 40 Years of ExpertiseAt KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.Shop nowBlogOur storyLoyaltyOur signature brands include:🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱⭐ Shop with confidence & join our pet-loving community today!
Kika Usa (kika-usa.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
390 approved reviews, newest moderated first
Always Excellent Quality
By Elizabeth A.
Response from Kika Usa· Mar 12, 2025
Elizabeth, Thank you for your kind words! We're thrilled to hear you're consistently happy with the quality of our products. If you ever need anything, we're here for you! Warmly, Superiorcare.pet team
It serves its purpose
By Edith B.
Response from Kika Usa· Mar 12, 2025
Edith, Thank you for your feedback! We're glad to hear the product is meeting your needs. If you have any questions or if there's anything we can do to improve your experience, please let us know. Warmly, Superiorcare.pet team
We have two Maltese! Their eye draining and staining has stopped! May take a while in this food and treats but changes their chemistry for better health!
By Nanette S.
Response from Kika Usa· Mar 7, 2025
Nanette, That's fantastic to hear! We're so glad that our food and treats have helped improve your Maltese's eye drainage and staining. You're absolutely right—it can take some time, but the right nutrition supports their overall health and well-being. Thank you for sharing your experience! Warmly, Superiorcare.pet team
Superior pet care has some of the best, highest quality petcare products out there. I’ve purchased many different brands before and none even come close to the quality along with the price. These products are worth every penny, I only use the best for my dog. Highly recommend.
By Michelle's W.
Response from Kika Usa· Mar 7, 2025
Michelle, Thank you for your wonderful feedback! We're thrilled to hear that you find our products to be of the highest quality and worth every penny. Providing the best for pets is our top priority, and we're grateful for your support and recommendation! Warmly, Superiorcare.pet team
It was shipped right away and came right to our front door
By TERRI
Response from Kika Usa· Mar 6, 2025
Terri, We're happy to hear that your order was shipped right away and delivered straight to your door! We always strive to provide fast and reliable service. Thank you for choosing us! Warmly, Superiorcare.pet team
Customer service is GREAT, even when mistake was mine. This food is tiny sized and keeps my dogs faces white.
By alison
Response from Kika Usa· Mar 6, 2025
Alison, Thank you for your kind words! We're happy to hear that you're satisfied with our customer service and that the food is working well for your dogs. Keeping those faces white and bright is what we aim for! Warmly, Superiorcare.pet team
Timely shipment. Great product.
By Amy C.
Response from Kika Usa· Mar 4, 2025
Amy, Thank you for your feedback! We're glad you're happy with the product and the timely shipment. We appreciate your support! Warmly, Superiorcare.pet team
Hi I’m sorry but I’m so disappointed with my recently purchased was the first time I did , first the food I order they sent me the biggest bite when I order the small one I have chihuahuas , second the set shampoo mask and deep shampoo the mask bottle was almost empty just half , really bad
By Yosmany V.
Response from Kika Usa· Mar 3, 2025
Yosmany, We're very sorry for the issues with your order. We provided a return label so you can send back the food and order the correct kibble size for your Chihuahuas. Regarding the mask, we were not informed of this issue, but please know that we always replace damaged or incomplete items without hesitation. We have already reached out to arrange a replacement for you. We truly appreciate your patience and the opportunity to make this right for you. Warmly, Superiorcare.pet team
