Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KIKA USA– Trusted Pet Care, Backed by 40 Years of ExpertiseAt KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.Shop nowBlogOur storyLoyaltyOur signature brands include:🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱⭐ Shop with confidence & join our pet-loving community today!
Kika Usa (kika-usa.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
390 approved reviews, newest moderated first
My puppy she is very happy
By Juanita M.
Response from Kika Usa· Feb 17, 2025
Juanita, We’re so happy to hear your puppy is enjoying our products! A happy pup means everything to us. If you ever need any assistance or have questions about her care, feel free to reach out. Thank you for choosing Superior Care Pet! Warmly, Superiorcare.pet team
super quick and easy fix thanks the amazing team they have here. My issue was resolved within a week, sent , shipped and delivered . My kitties absolutely adore the complementary snacks they sent !!!
By Ashley
Response from Kika Usa· Feb 14, 2025
Ashley, Thank you for sharing! We’re so glad to hear your issue was resolved quickly! Our team always strives to provide fast and efficient support. And it’s wonderful that your kitties enjoyed the complimentary snacks — we love making pets (and their owners) happy! Thank you for your kind words and for being part of the Superior Care family! Warmly, Superiorcare.pet team
I've been please with Superior Care food, my Poms love it! Customer service has been great! I applaud you!
By Maryann
Response from Kika Usa· Feb 14, 2025
Maryann, Thank you for your kind words! We’re so happy your Poms love the food and that you’ve had a great experience with our customer service. We truly appreciate your support! Warmly, Superiorcare.pet team
I called in to let them know I had to change the type of food and they took care of it sent me a return label because I order a couple of bags. Got me the new food as soon as they got it. Great customer service...
By Dottie B.
Response from Kika Usa· Feb 14, 2025
Dottie, Thank you for sharing your experience! We’re happy to hear that our team could assist you with the food change and provide a smooth return process. Customer satisfaction is our priority, and we’re glad you’re pleased with the service. If you need anything else, we’re always here to help! Warmly, Superiorcare.pet team
I’m always pleased with the dental sticks for my two white chihuahuas
By Mary T.
Response from Kika Usa· Feb 13, 2025
Mary, Thank you for your feedback! We're happy to hear that you're consistently pleased with our dental sticks and that your Chihuahuas enjoy them. Maintaining dental health is so important, and we're glad our product can help. Let us know if you ever need anything or want to explore more of our products! Warmly, Superiorcare.pet team
Very quick shipping. The product quality seems very good and I'm looking forward to seeing longer term results.
By J.L.
Response from Kika Usa· Feb 12, 2025
Jose, Thank you for your feedback! We're glad to hear you were impressed with our quick shipping and the quality of our products. We hope you see great long-term results and that your pet continues to enjoy it. If you ever have any questions or need assistance, we're always here to help! Warmly, Superiorcare.pet team
My little dog has been using this product for two years and has always enjoyed it. Other dog owners ask me why their dogs want to eat out of her dish and I let them know this dog food is SUPERIOR!
By Gina M.
Response from Kika Usa· Feb 12, 2025
Gina, Thank you for sharing your experience! We're so happy to hear that your dog has been enjoying our food for the past two years. It's always a great sign when other dogs are drawn to it as well! We take pride in providing high-quality nutrition that dogs love, and we truly appreciate you recommending our food to other pet owners. Your support means a lot to us! Warmly, Superiorcare.pet team
I ordered this product for my white Toy Poodles tear stains, allergies and because of the quality ingredients, I didn’t expect her to like it as she is so finicky. She loves it and the shipping was fast and efficient.
By Mishel St J.
Response from Kika Usa· Feb 12, 2025
Mishel, We're so happy to hear that your Toy Poodle loves the food—especially since she's a picky eater! The high-quality ingredients are designed to support tear stain reduction and allergies, so with consistency, you should start seeing improvements over time. Thank you for choosing us! Warmly, Superiorcare.pet team
