Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
361 reviews
CatLadyBoxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CatLadyBox is a cat subscription box for cat ladies and their cats! Each month, enjoy exclusive cat-themed surprises like shirts, accessories, home decor and more for cat lovers, plus the best cat toys for your kitties, too! Each month, you'll get 3-4 gifts for cat lovers, 2 fun cat toys, a collectible cat art postcard... and a box for your cat to sit in! Plus we donate a portion of all profits to cat rescues, so your purchase helps cats in need. We've shipped over 1 million boxes shipped to happy cats and their people! See why CatLadyBox is rated the #1 Best Pet Subscription Box by USA Today!
CatLadyBox (catladybox.com) has 361 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
361 approved reviews, newest moderated first
I was disappointed with the value of this box. Most of the items were available on Amazon for less than what I paid. I was also missing one item, and although I was told a replacement would be sent, it never arrived.
By Leslie T.
I have been a customer for over 5 years. I have loved every box. I also love the sale days where you can grab lots of items for a great price :)
By Christina
Have been receiving shipments for almost a year & they are great. Every item is well thought out both for my kitty & myself. I look forward every month to a new box & love how my kitty responds. Very good value for the price.
By Linda F.
Response from CatLadyBox· Jan 27, 2025
We're super happy to hear how much you and your kitty have enjoyed your CatLadyBoxes! Many thanks for sharing your feedback and happy almost one year in the family! Meow, The CatLadyBox Team
I have been receiving Cat Lady Box now for 5 years. Every item I've received has been wonderful. When an issue arose, it was quickly taken care of.
By customer20
Response from CatLadyBox· Jan 21, 2025
Happy belated five year anniversary! Thank you for taking the time to share your feedback and we're glad our support team were able to help lend a paw! We always love hearing from you and are always eager to help! Meow, The CatLadyBox Team
I always receive amazing, high-quality itemas that both my cats and I love. The customer service is fantastic--so friendly and kind. We've been enjoying CatLady boxes for years now, and I don't see us stopping anytime soon!
By Jolisa
Response from CatLadyBox· Jan 21, 2025
Thank you so much for being part of the family and for sharing this review, Jolisa! We're super happy to hear how much you you and your kitties love your CatLadyBoxes! Meow, The CatLadyBox Team
The people giving these boxes positive reviews must be fake - the items in the box continue to be cheaply made shirts, plastic items, etc. The cat toys can be purchased for $1 at most Dollar Stores. I love to collect cat items so will "retry" this subscription service occasionally hoping items have improved for the price that is paid - they have not. You do not get to pick the items like with other subscription box services - you get what they send you. I end up giving a lot of the plastic items to Goodwill.
By Cristy
Response from CatLadyBox· Jan 21, 2025
Hi Cris, Thank you so much for taking the time to share your feedback and we’re sorry to hear that you haven’t been 100% purring over your boxes. With thousands of people in the family, we understand that everything won’t be a perfect hit every single time (but we would love it if that was the case). About 99.9% of everything in our boxes are made exclusively for CatLadyBox, so you won’t find them anywhere else. Paws crossed you’ll decide to give us another try sometime and please don’t hesitate to reach out to us at [email protected] if you have any questions or need any assistance. We’re always eager to help! Thank mew, The CatLadyBox Team
I really enjoy CatLadyBox! The items are always unique and the cat toys are always a hit with my cats!
By Karen
Love the products I receive. They have the cutest cat stuff. Well worth the money.
By Brianna
