Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KIKA USA– Trusted Pet Care, Backed by 40 Years of ExpertiseAt KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.Shop nowBlogOur storyLoyaltyOur signature brands include:🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱⭐ Shop with confidence & join our pet-loving community today!
Kika Usa (kika-usa.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
390 approved reviews, newest moderated first
Bentley is enjoying the food. We are waiting to see if it helps lift the stains from his eyes.
By Cydney Barnes, Moten D.
Response from Kika Usa· Apr 1, 2025
Cydney, We're so glad to hear that Bentley is enjoying the food! Reducing tear stains can take some time. Consistency is key, and we hope you'll start seeing positive results soon! Let us know if you have any questions along the way. Warmly, Superiorcare.pet team
My eight month old bichon has been a very picky eater since I got her. Ever since we switched to superior she actually eats at meal time and even gets a few more sauce once in a while for a treat.
By Melanie P.
Response from Kika Usa· Mar 24, 2025
Melanie, That's wonderful to hear! We're so glad that your Bichon is enjoying her meals now with Superior Care. It's always a relief when picky eaters find something they love. Adding a little sauce as a treat sounds like a great way to keep things exciting for her too! If you ever have any questions or need recommendations, we're here to help. Warmly, Superiorcare.pet team
It’s a little early to know how the food will work on his eyes but he likes the food and it arrived promptly.
By Chere W.
Response from Kika Usa· Mar 18, 2025
Chere, We're glad to hear that your pup is enjoying the food and that it arrived quickly! Improving tear stains can take some time but we’re hopeful you’ll start seeing positive results soon. If you have any questions along the way, we’re always here to help! Warmly, Superiorcare.pet team
always excellent products and service!
By Cindy L, Club M.
Response from Kika Usa· Mar 17, 2025
Cindy, Thank you for your kind words! We're thrilled to hear that you're consistently happy with our products and service. Your support means a lot to us! Warmly, Superiorcare.pet team
Dogs were not crazy of the food
By Donna C.
Response from Kika Usa· Mar 17, 2025
Donna, Thank you for giving our food a try! Sometimes it can take a little longer for dogs to get used to a new food, especially if they’re accustomed to a different taste or texture. Gradually mixing the new food with their previous one can help with the transition. If you have any questions or need tips, we're always here to help! Warmly, Superiorcare.pet team
The customer service is great, well though of and extremely understanding. Thank you
By Rakesh C.
Response from Kika Usa· Mar 17, 2025
Rakesh, Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service. We always strive to provide thoughtful and understanding support. If you ever need anything else, we're here for you! Warmly, Superiorcare.pet team
Have been using daily with no visible results. Disappointed!
By Parking.com C.
Response from Kika Usa· Mar 17, 2025
Dear Customer, We're sorry to hear that you haven't seen the results you were hoping for with the Stainless Look Clay Mask. While the mask can help improve the appearance of tear stains, nutrition is key in achieving the best and most lasting results. We recommend trying our specialized dog food, which is formulated to support overall health and reduce tear staining from within. If you’d like guidance on selecting the right product, we're here to help! Warmly, Superiorcare.pet team
Benny loves this food! We were having a hard time getting him to eat the food that the breeder had given us. We are so relieved knowing that he is happy, and this food will also help with the tear stains.
By Angela D.
Response from Kika Usa· Mar 17, 2025
Angela, We're so happy to hear that Benny loves his new food! It’s great that he's enjoying it and that it’s helping with his tear stains as well. Transitioning to a new food can sometimes be tricky, but it sounds like he's found his perfect match. Thank you for trusting us with Benny’s care, and if you ever need assistance or more product recommendations, don’t hesitate to reach out! Warmly, Superiorcare.pet team
