Checked all the boxes
Correct product, good customer service, fast turnaround time to receive order, great price
By Aaron A.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
Correct product, good customer service, fast turnaround time to receive order, great price
By Aaron A.
Fast shipping. Product as described! Very satisfied! Will definitely use again!
By S J.
I discovered HPMS after I looked up the knee ice pack wraps that my physical therapist has been using on my knee. They're fantastic.They keep the ice packs on the part of my knee that needs it and nothing else I've tried works nearly as well. I also discovered other products on HPMS's website that my family and I could benefit from using. The order process was simply and straight forward. The shipping was free and timely. I would definitely order from them again AND recommend them to others.
By Allison C.
i needed to order a smaller size of a compression glove and i got it in less than a week
By JANA
Loved the efficiency in ordering and delivery.
By Pamela M.
Item I ordered arrived sooner than expected. I would definitely use them again.
By S. P.
very pleased with my order, my only problem is I ordered a right splint and I needed a left. Do you have a left splint and id so can I return the right handed for a left? Thank you, Arlene
By Arlene T.
Great item as promise I will buy from again . Thank you
By VERA T.