Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
Reliable. My service is not something I even think about because it is always there as we agreed. The customer service is responsive and knowledgeable. Overall, Hostway has certainly been meeting my needs for well over a decade.
By Lilibeth Andre Art & D.
I asked a question, and the service personal came back to me with the answer that I could accept in short time. Very professional!
By Don Q.
Since I am using this host services of Hostway. I am very much comfortable with my email and webhosting. My business flow and email flow very smooth. Thanks Hostway for such a great services.
By Khurram S.
When I became the Ullr Ski Club webmaster in 2002, the website was already built on Hostway.com by the previous webmaster. I had never heard of Hostway, and used other ISPs for web hosting. But since the website already existed, I left it on Hostway. It is now 19 years later and the club is still on Hostway. Although there have been occasional glitches (as there always are with such things), I have had nothing but good experiences with Hostway. Over the 19 years the platform has been extremely stable. When glitches did occur, their Support folks responded quickly, professionally, and with good results. The service we have received has been exemplary, and the price of the service is very competitive. I would recommend Hostway to anyone setting up a website such as ours.
By JJ C.
After many years of hosting my domain name at Hostway, I'm absolutely satisfied about the service. Very good!
By Marti M.
There have been numerous issues with dropped signals from our internet provider. Sometimes it affects our Outlook Accounts/Company Email, hosted by Hostway. We have always been amazed and grateful for the 24 hour support service, the amazingly knowledgeable support team, and most importantly, their professionalism, as well as polite and pleasant demeanor... EVERY TIME! Thank you Hostway for providing Customer Service that is exceptional.
By Catapult Communications, I.
I've been a customer of Hostway for over 15 years and they've always been responsive when I needed anything, which wasn't very often. Highly recommended.
By JackieM
Needed help with clearing out my email on the server. Rep gave me good advice!
By Kelley M.
