Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
Our company provides IT and telecom support. In an effort to assist a new client, we reached out to members of Hostway's sales and technical support staff. I have been very pleased so far with their breadth of knowledge as well as their expertise and patience when explaining the various options available to the client etc. I look forward to working with them in the future.
By Peter
Ihad a problem reference a possible hacker. The agent answered my questions and helped me and i got the problem corrected within minutes.
By Larry D.
Ik reageer even op de poging van Hostway om iedereen die een uitermate slechte review heeft gegeven te benaderen dat het een ander bedrijf betreft in DE betreft. Nu durven ze ook nog te beweren dat het niet hetzelfde bedrijf is. Ik kan je vertellen dat ze mijn persoonlijke gegevens hebben gebruikt in de Duitse variant en mij opnieuw hebben benaderd en false facturen hebben gestuurd. Laat svp je recensie staan zodat deze oplichters niet nog meer mensen kunnen oplichten!
By Chi W.
Response from Hostway· Jul 1, 2021
Hello, We are a completely different company entirely from Hostway-Germany. Hostway-Germany is an independent company. Please move your review to their page: https://www.trustpilot.com/review/hostway.de
I appreciate the fact that the customer service representatives take the time to understand concerns and explain them, helping me to make changes or modifications to my services as needed. They are knowledgeable, friendly and proactive.
By Mike D.
I have been a customer of Hostway for 2 decades. I have several websites. Never once have I had a problem with Hostway or its service. Any questions are responded to in a timely manner. I highly recommend their professionalism and pricing.
By Protestant I.
Have been with Hostway for 20 years. They are professional, well managed, and have reasonable prices. Plenty of services too.
By White C.
I have been very happy with Hostway hosting my website. The Control Panel works well and their tech support team were able to support the handful of quirky configuration settings that my site needed when I initially set it up. I am a happy customer!
By Joe B.
I have been a very long time customer (since 2009!) Their site is very easy to navigate and intuitive. Impeccable customer service.
By Sonia B.
