Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
I've been with Hostway for over a decade, running a couple of business sites and even a WordPress site. The reliability is solid, as has been the tech support. When I got lost on their (or my own back end and emails), we've always gotten things straightened out. Kudos.
By W Lance H.
I have been a Hostway customer since I started my business in 1984. The experience has been seamless and I cannot recommend a better friend to my video production company. Hostway rocks!
By matt M.
All ways have perfect service at all times. Nice people to deal with
By KEN R.
HOSTWAY has really improved the reliability of the ColdFusion Shared Web platform. Our site is up most of the time and when it goes down, most of the time it is resolved quickly.
By OCS I.
I have been with this company since 1997 when hosed my website. The customer service is excellent. Never a down time
By James F.
Terrible experience... Recently got moved to them when they "acquired" my current provider. Been nothing but nightmare after nightmare BY THEM and now they've cut off my mail for non-payment of an invoice which their system is not allowing me to pay with an error every time! Would NOT recommend.
By The B.
Die bedrijf deugt niet. Ze hadden in een jaar tijd 4 keer geld afgeschreven voor een domein naam die ik bij hun geparkeerd laten staan. Vaak gemaild en gebeld maar steeds van kastje naar de muur gestuurd. Dat ging over een klein bedrag maar was op het gegeven moment een principiële zaak. Dat is nu al verjaard maar voel ik me nog bedonderd!
By Mierhamed Ali Pour E.
Response from Hostway· Mar 5, 2024
Hello, I believe this is not related to the US Hostway brand.
I have been using hostway for several decades and what few problems I encountered were quickly remedied by customer support. The support is fast and the ability to edit my website is very intuitive with no instruction needed to modify my website.
By Frank W.
