Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 1 review with 3 stars · Clear filters
I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.
By Paulette B.
