Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Hardly encounter any breakdown. It has achieved a zero defective record for your hosting company.
By Hin Ah P.
Response from Hostway· Sep 16, 2025
Thank you for your review. We hope to continue meeting your expectations in the future!
the web interface for domain setting is a little old.
By zhtw
Response from Hostway· Sep 16, 2025
Your feedback is very valuable to us. We’re pleased you’re happy overall, and we’ll take your suggestion on board.
Prompt replies
By unovic
Response from Hostway· Sep 16, 2025
Thank you for sharing your experience!
I needed to resolve a simple issue with my web presence and page functionality. The response and assistance was almost immediate
By Fio
Response from Hostway· Mar 28, 2025
Hi Fio, Thank you for sharing your experience with Hostway! We're glad to hear our team was quick to assist you and resolve the issue.
I had Hostway for many years. It is usually perfect, reliable and with good support. On occasions there are failures with their servers or connecting to them, which is why I rate them a 4 instead of 5. To me the most valuable feature is the unlimited email aliases, which made handling spammers and physhers much easier, and I even detected security breaches at certain businesses long before they knew themselves thanks to the aliases.
By Bruno G.
Response from Hostway· Mar 25, 2025
Hello, We really appreciate you taking the time to share your experience! It means a lot to our team to know we’ve made a positive impact.
HOSTWAY has really improved the reliability of the ColdFusion Shared Web platform. Our site is up most of the time and when it goes down, most of the time it is resolved quickly.
By OCS I.
easy to use fast
By mark C.
After many years of hosting my domain name at Hostway, I'm absolutely satisfied about the service. Very good!
By Marti M.
