Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
Hostway has hosted my Web site for more than two decades, during which time my site has never had any problems. Any time I have had technical questions, I have always received prompt help. Thank you Hostway.com! I appreciate the service you provide, and I recommend you.
By Mary I.
I have been a hostway customer for over 10 years. Their customer service team is very helpful and quick to solve any questions I may have. I rarely need them, but I know if I do they are there for me. I wouldn’t go anywhere else!
By Consumer
Hostway was very responsive and handled my question efficiently and courteously
By Louis F.
Hostway always provide a great service with excellent choices. Typically Hostway provides great customer service and tech support as well. Rarely, yet it does happen, there is a glitch in the business end that requires more than one contact with Hostway.
By M&Co
Hostway has always provided exemplary online support of my company's website and our Internet email
By Marty
We have used Hostway for quite a few years to host our business website and email system. In all that time we’ve only had a 2 or 3 relatively minor issues. Their customer support is very helpful and responsive. We highly recommend them.
By Jeffrey F.
I have used Hostway for a very long time, and I have never had any issues whatsoever with any aspect of the services they provide. Furthermore, I feel very confident in the safety and security of everything I have entrusted to this company, which in my eyes is inestimable in value. You must consider that when contemplating where to entrust your business!
By Larry
Hostway has always offered excellent service, fast, efficient and professional.
By Lori S.
