Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
I have been dealing with Hostway for my site. The are bar far the best hosting and service providing i have ever dealt with. The people on the tech side of things when there is an issue solve it there and then with me.
By Ken R.
I love your service and I have been you customer for over 20 years.
By Sam E.
Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorry necks. That's when a good hosting service can be invaluable. I am an average sort of guy and often there are issues way above my head. These guys at Hostway have always helped me and fast too.
By Indranil B.
As always, a very knowledgeable staff is there to assist with whatever problems you may have. I know that the results are going to be helpful and useful.
By John M.
I've been using Hostway for more than a decade now. While I'm just a small (personal use) customer with a couple of domains and a handful of exchange accounts - it certainly feels like they treat me like a large corporate. Customer service is always helpful, and the service itself is fabulous.
By Scott E.
I have had my website on Hostway for over 20 years. I have been very pleased. Their service has been solid and trouble free.
By Ron B.
Our Church emails were with Spectrum (formerly Time Warner Business) for several years. When Spectrum decided to stop hosting they sent an email to that effect. Trying to deal with Spectrum was almost impossible because they insisted they did not host the mail. Find out they (while still TWC) had contracted with Mimecast for hosting. Mimecast wouldn't release records because their deal was with Time Warner Cable. Finally, a Hostway representative took the time (and a lot of it) to straighten out the mess and get all the MX records and addresses switched. Mail has worked flawlessly since then. We could not be more pleased.
By Elder
We have used HOSTWAY for over 15 years and have always been pleased with their servie and support.
By S. C.
