Great Service
when it turned out I had mismeasured my brace, I emailed Customer Service to see if I could exchange it. The rep I spoke with was great -- requesting photos to ensure it was the wrong size and then immediately sending the new brace along with a return label so I could send back the wrong one. Great service!
By Rachel C.
Response from BraceLab· Jan 12, 2026
We appreciate you sharing your experience! We're happy to hear that our service was helpful in resolving the sizing issue with your brace.




