I am a return customer
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
By Karen K.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
By Karen K.
Easy ordering and quick turn-around
By Sharon D.
Response from BraceLab· Jun 2, 2026
Thank you for your feedback. We are glad to hear that the ordering process was easy and you received your order quickly.
Easy process, quick delivery, good product, thumb is happy
By Lee B.
Response from BraceLab· May 26, 2026
We're so glad you had an easy process, quick delivery, and a good product!
I use the brace for wrist impingement. It really makes a difference!
By Regina H.
Response from BraceLab· May 26, 2026
We're so glad the brace is making a positive difference for your wrist. Thank you for sharing!
I ordered a very expensive brace for my right hand CMC joint. I received it in good time, however it wasn't as comfortable or as helpful as I was hoping for. I have a protrusion and the brace could not fit correctly. I called them, they were extremely kind and accommodating, and I returned the brace, receiving a refund in record time. This is an excellent company, with excellent products, and if you need a brace, this is the way to go.
By Norma S.
Response from BraceLab· May 26, 2026
We're so glad to hear about your positive experience with our team and the quick resolution for your brace. Your feedback is truly valued.
Star is 2.5.... I really like this brace because it works well for my thumb. When I use it, it is almost pain-free. There are several things I don’t appreciate, though. The Velcro comes apart very quickly, and I need to order a new one, which is expensive.
By Yuki
Response from BraceLab· May 21, 2026
Thank you for your feedback! We’re so glad to hear the brace helps relieve your thumb pain. We’re sorry to hear about the strap issue. We do offer a warranty on our braces, so please reach out to our support team and we’d be happy to help.
Almost instantly recognized a level of support I once had but lost, and now have back. It has also established renewed confidence in my wrist’s ability to perform the tasks God designed it for. Thank you, Wristable.
By Robert H.
Response from BraceLab· May 12, 2026
We're happy to hear that our support has helped you regain confidence! Thank you for sharing your experience.
The understanding and professionalism from your staff
By Adam N.
Response from BraceLab· May 12, 2026
We're glad our staff provided understanding and professionalism. Thank you for your positive feedback.