BraceLabReviews of bracelab.com

2609 Atlantic Avenue, Raleigh, North Carolina

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The Fair Hearing score

4.7/ 5

Excellent

3,636 reviews

BraceLab4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on The Fair Hearing: 2026

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Oct 30, 2025

Disappointed in its durability

I bought the MetaGrip Thumb Brace at the recommendation of my Occupational Therapist, to provide support and reduce the pain of arthritis in my thumb joint. Positives: Lightweight, easy to use, somewhat discreet (i.e., not bulky or obnoxiously bright colors). It immediately reduced the pain of my arthritic thumb. It didn’t completely resolve it, but I feel better when I wear it. Negatives: Durability. The straps are simple, but the Hook and Loop fasteners (usually referred to be the brand name Velcro©) have lost their effectiveness--their ability to stay attached is becoming increasingly compromised, rendering the brace ineffective. I have only owned it approximately 4 months, which is an unacceptable length of time for such a device. Your website even says “This highly durable thumb brace for women and men with arthritis creates a custom fit that is comfortable and designed to stabilize your joint,” which has not been my experience at all. Value. At this price point ($114.99), and the durability statement on the website, I do not think this is a good value for my money. I would expect this to last at least two years, being worn every day and washed in cold water on the gentle cycle (as recommended on your website).

By Jeannette

Response from BraceLab· Oct 31, 2025

Thank you for taking the time to share your detailed feedback. It looks like your review was posted on the Push Sports Thumb Brace page, but your comments refer to the Push MetaGrip. We’re sorry to hear about your experience with the fasteners. The Push MetaGrip does include a warranty, and if the brace is wearing out after only four months, we’d definitely like to take a closer look. We haven’t received any communication from you regarding this issue, but please reach out to our customer support team.